What ‘Support for Eltek’ Really Means at Powerbox
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What ‘Support for Eltek’ Really Means at Powerbox

11/08/25 James Rutty

At Powerbox, our extended partnership with Delta Electronics Australia means our customers can expect more than just access to world-class DC power technology. Whether you are an existing Powerbox client or have been referred to us directly from Delta Electronics, our role is to provide local, timely, and technically capable support from the earliest stages of project planning through to long-term operation in the field.

Eltek DC power systems are widely recognised for their cost-effective, reliable, and efficient performance in critical infrastructure applications. At Powerbox, our mandate is simple — to complement that foundation with in-house engineering expertise, local inventory, tailored system builds, and market-specific integration knowledge. This combined approach gives customers the confidence that their Eltek systems will be delivered ready for deployment, configured to their exact requirements, and supported for the long haul.

How We Support Eltek Systems

Our support for Eltek systems is built on more than just supplying equipment. It spans the full lifecycle from selecting the right modules and accessories, through engineering and factory integration, to providing remote technical assistance. This end-to-end approach ensures that every system we deliver is not only technically correct on paper, but also ready to perform reliably in the field.

Local Product Availability


Powerbox stocks a wide range of Eltek modules and accessories to support fast deployment, system expansion, and unplanned maintenance. This includes:

Having these parts available in Australia reduces project delays, eliminates the risk of freight bottlenecks, and gives our clients immediate access to replacement modules for installed systems.

Engineering and System Design Support


Powerbox engineers work directly with your project team to design and specify complete Eltek systems. This includes:

  • Load profiling and autonomy calculations
  • AC and DC distribution layout
  • Rack and enclosure planning
  • Hybrid solar or fuel cell integration
  • Alarm output mapping and Smartpack configuration

We offer application-specific guidance based on real-world deployments, ensuring that each design meets both operational requirements and compliance expectations.

Last-Mile Integration and Factory Assembly


Our Sydney-based facility allows us to provide complete system builds that are pre-wired and fully tested prior to shipment. Services include:

  • 19-inch cabinetised system builds
  • Modifications to Eltek Subrack Systems
  • DC distribution arrangements
  • Voltage Polarity (+Ve, -Ve and Isolated)
  • Smartpack configuration to match site requirements
  • Hybrid integration with lithium batteries, solar input, or auxiliary sources
  • Final QA and Factory Acceptance Testing (FAT)

This last-mile integration approach eliminates field commissioning delays and ensures consistency across multi-site deployments.

Technical Support and Troubleshooting


Post-sale support is central to our value proposition. We provide practical, engineer-led assistance with:

  • Smartpack alarm and controller troubleshooting
  • System fault isolation (AC input, DC bus, battery, or load)
  • Configuration resets and firmware updates
  • Remote access setup for SNMP or web-based monitoring

When a requirement exceeds our in-house scope, we work directly with Delta Electronics Australia to ensure that even complex issues benefit from the combined expertise of both Powerbox and Delta.

Market-Specific Knowledge


Powerbox supports Eltek installations across a wide range of critical sectors including:

Our systems are designed with the right balance of redundancy, autonomy, and monitoring capability for each environment, always considering relevant AS/NZS standards and project-specific documentation needs.

Speed Without Compromise


Our combination of local inventory, in-house build capability, and engineering support gives clients a faster path to site readiness without sacrificing quality or reliability. By managing stock locally and building systems in Australia, we remove the delays and constraints that can come with offshore consolidation or large OEM minimum order quantities.

The Powerbox Commitment


When you choose Powerbox for your Eltek power system, you are choosing a partner that understands the technology, the markets, and the operational realities of keeping critical systems running. Our role is to ensure that your Eltek system is not just delivered, but delivered ready to perform, supported by a team that values long-term reliability as much as you do.

Talk to Us About Your Eltek Requirements

Whether upgrading existing infrastructure or planning a new deployment, our team can help you design and deliver an Eltek power system that meets your technical, compliance, and operational needs.

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    Delta Eltek Flatpack2 2U Int... The Delta Eltek Flatpack2 2U Integrated DC Power System... View Details
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