Introduction
A leading New Zealand-based manufacturer of fuel dispenser pumps has effectively harnessed the Delta Electronics DRC-24V100W1AZ AC/DC DIN Rail Power Supply through Powerbox Pacific, an authorised distributor for Delta Electronics in New Zealand. This case study highlights the benefits of collaborative efforts to enhance operational efficiency across petrol service stations in Australia and New Zealand.
Company Background
The manufacturer has an established, prominent market presence by delivering high-quality, durable fuel dispensing systems. Catering to a diverse customer base across New Zealand and Australia, the company has consistently focused on reliability and innovative solutions in its products.
Upgrade to Fuel Dispensing Solution
In pursuit of advancing their technology to a new fuel dispensing solution, the manufacturer's main objective was to adopt a power supply that met their criteria for reliability, cost-effectiveness, and brand trustworthiness. This initiative was driven by a desire to enhance their product offering proactively, focusing on increasing customer satisfaction and maintaining their competitive edge in the market.
Delta Electronics’ Solution via Powerbox Pacific
Powerbox Pacific provided the Delta Electronics DRC-24V100W1AZ AC/DC DIN Rail Power Supply, known for its reliability and robustness, ideal for the demanding environment of fuel dispenser pumps at service stations. The power supply's low-profile design facilitated easy integration into various configurations without extensive modifications.
Decision-Making Process
The manufacturer’s choice was influenced by proven reliability, design efficiency of the product and price competitiveness. The decision was reinforced by Delta Electronics’ brand recognition within the industry.
Operational and Business Impact
The introduction of Delta Electronics' power supplies through Powerbox Pacific led to improvements in reliability and efficiency. The decrease in downtime and maintenance requirements directly resulted in operational continuity, efficiency and reduced OPEX.
Client Feedback
The manufacturer has reported favourable results following the integration of the Delta Electronics AC/DC DIN Rail Power Supplies provided by Powerbox Pacific. The product has been in production for over six years, demonstrating exceptional reliability with minimal failures. The longevity and performance have affirmed the manufacturer's decision in selecting this solution. Additionally, Powerbox Pacific’s strategy of holding buffer stock has streamlined lead times, accommodating any increases in production demand efficiently. This proactive approach ensures the manufacturer can maintain steady production rates without the risk of delays, further enhancing their operational capabilities and customer satisfaction.
Future Plans and Upgrades
The manufacturer intends to continue its collaborative relationship with Powerbox Pacific and Delta Electronics as it looks toward future upgrades and technological enhancements to further improve its fuel dispensing systems.
